Effective Date: June 2025
At X Factor Coaching, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our online course platform at https://learn.thexfcoach.com/, including communications via SMS and email.
• We collect information that helps us serve you better, including:
• Personal Information: Name, email address, phone number, billing address, payment details
• Device Information: IP address, browser type, operating system, referring URLs
• Course & Platform Activity: Enrollment details, course progress, quiz responses, support messages
• SMS Consent Records: Confirmation of your express written consent, per A2P 10DLC requirements
We use your data to:
• Deliver course content and provide updates
• Process payments and manage enrollments
• Offer customer support
• Send transactional and promotional emails
• Send SMS messages (with your consent) including reminders, confirmations, and offers
• Improve our website and learning experience
By providing your phone number and opting in to receive SMS messages, you consent to receive recurring messages regarding your enrollment, updates, and promotions.
• Message frequency varies
• Message & data rates may apply
• You can opt out at any time by replying STOP
• For help, reply HELP or contact us at [email protected]
Your consent to receive SMS is not a condition of purchase.
We do not sell your personal data. We may share it with trusted partners (e.g., payment processors, email/SMS services) under strict confidentiality, only to deliver our services.
We use cookies to enhance your experience, analyze site usage, and support functionality. You may control cookies through your browser settings.
We use appropriate technical and administrative measures to protect your data from unauthorized access or misuse.
You may:
• Access and correct your personal information
• Opt out of marketing communications
• Request deletion of your data
To make a request, email us at [email protected].
Our site may include links to third-party websites. We are not responsible for their privacy practices or content.
Our services are intended for users age 13 and older. We do not knowingly collect information from children under 13.
We may update this Privacy Policy. When we do, we will revise the effective date at the top of the page.
X Factor Coaching
7230 Arbuckle Commons, Suite 189
Brownsburg, IN 46112
Email: [email protected]
Phone: 317-750-2537